Frequently Asked Questions

Our headquarters is located at Maheshmati, Komal Sanyal Road, Rabindra Avenue, English Bazar, Malda, West Bengal 732101. Additionally, we have regional offices and field-level operations across multiple states.

Our mission is to create sustainable change in communities through education, healthcare, and economic empowerment programs. We work tirelessly to uplift communities by providing resources, support, and sustainable solutions, fostering hope and creating brighter futures.

You can volunteer, donate, or partner with us to support our initiatives. Visit our Get Involved page for more details. We welcome individuals, corporations, and organizations who share our vision of creating positive change.

Yes, we are a registered 501(c)(3) non-profit organization. All donations are tax-deductible to the extent allowed by law.

Yes, all donations are tax-deductible. For your records, you will receive a donation receipt via email. For donations exceeding 25,000, we will provide a formal letter of acknowledgment.

No, you cannot reclaim your donated funds. The process is non-refundable.

85% of all donations go directly to our programs and services. 10% is allocated to administrative costs, and 5% to fundraising efforts. We maintain strict financial transparency and publish annual reports.

Yes, you can set up monthly, quarterly, or annual recurring donations through our donation page. You can cancel or modify your recurring donation at any time.

Yes, you can make a tribute donation in honor or memory of a loved one. We will send a personalized card acknowledging your gift.

Donations are non-refundable as they are charitable gifts. However, if you believe an error has occurred, please contact us within 7 days.

You can sign up through our volunteer portal on the website. After submitting your application, we will contact you to schedule an orientation session.

Yes, we have several virtual volunteer opportunities including tutoring, administrative support, social media management, and translation services.

Yes, all volunteers receive comprehensive training specific to their role. We also provide ongoing support and professional development opportunities.

Yes! We offer corporate volunteer programs. Contact our partnerships team for more information.

Contact our community outreach team to discuss your community's specific needs. We work with local partners to develop tailored solutions.

Yes, we currently have programs in 15 countries across Asia, Africa, and Latin America. We partner with local organizations to ensure culturally appropriate and sustainable interventions.

We use a combination of quantitative metrics and qualitative feedback to measure our impact. We conduct regular evaluations and publish impact reports annually.

Yes, we offer internships in various departments including communications, programs, fundraising, and administration.

You can become a member by registering on our website and selecting a membership plan. With a General Membership—secured through a modest donation of ₹500—you can obtain a Big Bazaar discount card; conversely, Premium and Annual Memberships offer additional benefits.

General Membership: ₹500.00. Premium Membership: ₹250.00 per month; Annual Membership: ₹1,200 per year (a saving of ₹1,800). Discounted rates are available for students and senior citizens.